Privacy Policy & SMS Terms and Conditions Total Primary Care — Last Updated: June 30, 2026

Welcome to Total Primary Care. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our services.

Personal Data We Collect

We collect various types of personal data, including:

• Names • Email addresses • Phone numbers • Social Security numbers • Financial information such as account numbers and credit history

Collection Methods

We collect personal data through:

• Online forms • Cookies and web tracking technologies • Direct interactions, such as account creation or customer support • Third-party services, such as credit bureaus

Purpose of Data Collection

We use your personal data to:

• Provide and manage our services • Process transactions and send notifications • Improve our products and services • Comply with legal obligations Data Sharing We may share your information with: • Service providers who assist us in our operations • Legal authorities when required by law • We do not sell your personal data to third parties

Data Storage and Deletion

Your data is stored securely on our servers located in Overland Park, Kansas. We retain your data only as long as necessary for the purposes outlined above or as required by law. When no longer needed, we securely delete your data using industry-standard methods.

Data Security

We implement robust security measures, including encryption, access controls, and regular security audits, to protect your personal data from unauthorized access or disclosure.

User Rights

You have the right to:

• Access your personal data • Request corrections or deletions • Object to or restrict data processing To exercise these rights, please contact us at 913-339-9355.

Opt-out Mechanisms

You can opt-out of data collection or usage by:

• Adjusting your account settings • Using opt-out links in communications • Contacting us directly at 913-339-9355

International Data Transfers

If applicable, we ensure that any international data transfers comply with relevant legal requirements to protect your personal data.

SMS Messaging Terms and Conditions

Consent for SMS Communication

By providing your phone number, you consent to receive SMS communications from Total Primary Care. Information obtained as part of the SMS consent process will not be shared with third parties.

Types of SMS Communications

If you have consented to receive text messages from Total Primary Care, you may receive messages related to:

• Appointment reminders and scheduling confirmations • Billing, payment, and account notifications • Patient-portal and secure-message alerts • Care coordination and follow-up communications

Standard Messaging Disclosures

• Message and data rates may apply. • Messaging frequency may vary. • You can opt-out at any time by texting "STOP." • For assistance, text "HELP" or visit our https://drp-kc.com/. • Carriers are not liable for delayed or undelivered messages.

Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at Tpc5701@gmail.com or 913-339-9355.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes and update the "Last Updated" date above. This privacy policy is designed to meet TCR/SMS compliance criteria.